Competing Safety vs Privacy Issues – The Workspace Technology Perspective
An IAdea Feature Article
2020 IFMA World Workplace Roundtable Discussion
Employee privacy could be a sleeping giant in the COVID-19 pandemic. A global workforce that is concerned about their jobs and their loved ones is likely to cooperate with the health-screening and tracking measures their employers may adopt. But what’s the cost to their morale and engagement?
The concern
Privacy and personal information
Data protection and cybersecurity
- Touchless vs. collection of personal features (facial recognition, voice commands, etc.)
- Contact tracing vs. personal location (RFID badge, meeting schedule, etc.)
- Consideration during involvement of third parties (e.g., contact tracing during WFNH/at co-working spaces)